To place an order, simply browse our website and add the desired items to your shopping cart. Proceed to checkout, where you'll be prompted to enter your shipping and payment information. Once completed, your order will be confirmed.

We accept cash on delivery now.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 5 days of receipt for a full refund or exchange. Please refer to our Return policy page for detailed instructions.

https://grootbay.com/policies/refund-policy

Absolutely. We guarantee that all products sold on our website are 100% authentic and sourced directly from authorized distributors and manufacturers.

Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email at support@grootbay.com or through our Contact Us page.